Saturday, March 08, 2025
Friday, December 20, 2024
AI in Education: Cheater or Tutor
AI in Education: Cheater or Tutor
By
Dr. Gamini Padmaperuma
Introduction
In my previous article published in Sunday Observer entitled “Digital Transformation: Avoid paving the
cow path”, we discussed about the
general benefits of the Digital Transformation to the economy as a whole. One
of the very important sectors of this overall digital transformation effort is
the Digital Transformation in Education. Digital transformation in education
uses the technology to improve teaching and learning. Artificial Intelligence
(AI) is a key part of this transformation. This article attempts to discuss the
benefits, challenges and the way forward on the use of Artificial Intelligence
(AI) in the digital transformation in education. While AI can
revolutionize learning by making it more accessible and tailored, concerns
about misuse and ethical implications do remain. The question remains: Is AI a
cheater that undermines learning or a tutor that enhances it? Let us examine the circumstances that the use
of AI in education exemplifies the role of cheater and tutor and how best we
could balance these two roles for the best advantage of the society.
AI as a Tutor: Transforming
Education Positively
AI’s role as a tutor is demonstrated through its ability to
provide personalize education with more efficient and student-centered manner.
The AI-based tools can monitor the student’s rate of progress and tailor the
learning experience to best suit the student’s ability through Intelligent
Tutoring Systems, etc. Such learning systems are highly adaptive and can adjust
content delivered in real-time to suit the individual student’s ability and to
keep the students engaged and motivated.
Further, AI can bridge the student’s knowledge gaps by offering
scalable learning opportunities. Students who do not have access to quality
teachers or appropriate resources can make use of the AI tools to avail 24/7 learning
assistance from anywhere. AI chatbots can serve as virtual tutors which on
demand will answer questions and provide explanations. This democratization of
education allows students from underserved areas to benefit from personalized
support which otherwise is impossible to receive.
AI can also alleviate teachers’ administrative burdens. AI-powered
grading systems streamline evaluation processes, lesson planning, etc.,
enabling educators to focus on teaching rather than spending time on routine
tasks. Further, the analytics from the AI tools can help teachers identify
trends in student performance. This makes it easier for teachers to address
learning gaps proactively.
AI as a Cheater: Ethical Concerns
and Academic Dishonesty
While AI holds immense potential, its misuse raises serious
concerns. The rise of AI-powered tools with the capability of generating essays
and predicting answers, has made it easier for students to plagiarize and
submit work they did not create. Platforms like ChatGPT, Gemini, etc. can
generate essays and assignments with simple prompts by the user, and even provide
answers to exam questions, allowing students to bypass the real learning
process altogether.
The consequences of the above misuses are very serious. The
learning outcomes such as ability to apply gained knowledge, ability to
analyze, ability to summarize, critical thinking, problem-solving skills, and
ability to synthesize acquired knowledge and create new work – core competencies
that education seeks to develop among learners - are undermined by the
overreliance on AI. When students use AI to complete their assignments without
having to go through the cognitive processes needed to complete them as
learners, it disrupts the long-term learning outcomes that learners need to
achieve in the progression of their studies and devalues the integrity of
education.
Moreover, distinguishing between genuine student work and
AI-generated content is challenging. Even with plagiarism detection tools, AI
outputs can often pass as original work, creating a dilemma for educators. This
increases the need for stricter academic integrity policies and a re-evaluation
of traditional assessment methods.
Striking a Balance in AI's Role in
Education
Considering the benefits and risks in using AI in education, it is
not possible to label the use of AI, one-sidedly, as a Cheater or Tutor. To
determine whether AI is a cheater or tutor, it is essential to strike a balance
between harnessing its benefits and addressing its risks.
Educational institutions must focus on fostering a culture of
ethical AI use by setting clear guidelines and expectations. Students should be
taught how to use AI tools as supplements to learning rather than shortcuts.
Educators can use the AI’s capabilities to develop students as
ones who can think critically rather than being rote learners, who are taught
to learn by memorizing the information by mere repetition. The use of AI as a
tutor needs a great deal of effort and dedication by the educators. Educators
can leverage AI's capabilities to create assessments that prioritize
understanding and critical thinking over rote memorization. For instance, oral
presentations, project-based learning, and open-ended assignments are less
susceptible to AI misuse and encourage genuine student engagement.
Furthermore, AI literacy should become part of the curriculum.
Teaching students about AI's capabilities, limitations, and ethical
considerations can empower them to use these tools responsibly. When used
effectively, AI can complement human instruction, fostering a collaborative and
innovative learning environment. AI’s ability to serve as a tutor anytime,
anywhere solves the problem of one to one tutor support for those who are in
need but cannot afford. This could be used to alleviate the issues that comes
from the understaffing of schools in certain geographical locations.
Way Forward
AI in education is neither inherently a cheater nor a tutor; it is
a tool whose impact depends on how it is used. While it holds the potential to
revolutionize learning by making education more personalized and accessible,
its misuse poses ethical and academic challenges. Striking a balance requires
educators, policymakers, and students to collaborate in developing guidelines
that promote ethical and responsible AI use. If harnessed correctly, AI can
serve as a powerful tutor, enhancing education and preparing students for a
technologically advanced future.
(Dr. Gamini Padmaperuma is a Chartered Professional Engineer, Honorary Fellow Member of the IESL, former Director, Academic Affairs at Saegis Campus and Senior Lecturer at OUSL. He holds a PhD in Instructional Design for Computer-Based Learning from the University of Canterbury, New Zealand and can be contacted at gamini_pad@hotmail.com)
Saturday, November 23, 2024
Government Digital Transformation: Opportunities, Challenges and Strategies
Government Digital Transformation: Opportunities, Challenges and Strategies
Initiatives on Digital Transformation are given very high priority by the new government. While the opportunities and benefits that are associated with Digital Transformation are widely highlighted, the challenges that face such major initiative are not so well identified. The purpose of this article is to highlight Opportunities, Challenges and Strategies relating to the Digital Transformation with a view to providing a holistic view of the subject.
The benefits of the Digital Transformation are widely published in the literature. These publications relate to case studies and other experiences worldwide relating to digitalization in both private and public sector. The experiences in digitalization initiatives in private and public sector have many similarities while they also do differ in some major aspects. In this article, the author will try to focus on the general issues as well as the specific issues which directly relate to the digitalization in governments.
Please use the link below to read the rest of the article:
https://www.lankaweb.com/news/items/2024/11/22/government-digital-transformation-opportunities-challenges-and-strategies/
Wednesday, October 23, 2024
Digital
Transformation: Avoid Paving the Cow Path!
By
Dr. Gamini
Padmaperuma
The importance of digitalization of
the economy and particularly the government services is a subject that has been
under discussion for a few years now. The National Peoples Power(NPP) too has
emphasized the vital importance of the same before and after the election, and
actions are currently being undertaken for establishment of a Ministry and
other relevant government institutions, and appointment of suitable
professionals to lead them.
In the NPP’s Digital Policy Document published
in August 2024, “Implementing rapid digitization programs for all government
institutions to increase their efficiency, transparency, and make them
paperless” is stated as a major goal under the Transparent and Efficient Governance section. This is one of the significant
goals among the eleven or so other goals mentioned there under different
subheadings. However, the author feels that the word ‘digitalization’ is more
appropriate than the ‘digitization’ for the context stated in the document.
While Digitization
refers to the process of converting analog data into a digital format, digitalization involves the integration
of digital technologies into business operations to optimize processes, enhance
customer experiences, and drive innovation. Digitization
serves as a prerequisite to the Digitalization which incorporates the
infusion of digital product or service in to the organization’s processes, resulting
in Digital Transformation. Digital
Transformation represents the innovative restructuring of organizations,
greater customer satisfaction and greater value addition to the business,
originated from digital diffusion. This overall process is known as the Pyramid
of Digital Transformation.
While there are many policy,
procedural and institutional matters that need to be discussed, formulated, established
and implemented to ensure a successful and sustainable journey of digital
transformation at the national level, this article attempts to emphasize some
critically important prerequisites that are necessary for successful
implementation of digitalization of any government processes or services.
It is essential to conduct Business
Process Reengineering (BPR) for any process or service that is to be
digitalized. This has to be done prior to applying the digital transformation
tools. We have seen many failures in the past in relation to automation of
processes and services, which were attempted without proper business process
analysis. It is typical that many organizations place undue emphasis on
adopting new technologies to “go digital” rather than focusing on the actual
transformation through a proper analysis of the subject processes that need to be
improved and documented, prior to applying the digital tools on them.
Obviously, the improvements to the processes also need to consider the capacity
and benefits that the digital tools can provide in improving the reliability
and the user-friendliness of the process that can be shared with the customer.
Business processes, and the documents, people, and systems
linked to them, are at the heart of how every organization operates. But the
fact is, most businesses are wildly inefficient. Paperwork and manual tasks tie
up employee’s time, poorly managed information kills productivity, every
department has their own system for storing data, and the list goes on. This
often leads to delays, inaccuracies, and widespread deviations where work
happens differently every time. As a result, the citizens are dissatisfied and start
to complain about the inefficiency and delays in availing the required services
from the organizations or businesses.
The title of this article, Digital
Transformation: Avoid Paving the Cow Path! was coined intentionally to
emphasize the importance of the Business Process Reengineering that need to be
carried out prior to any digitalization as its relevance has been largely
ignored. Most of the processes we use in our government offices are ancient and
some of them still have the resemblance of colonial era practices. These
processes need to be revamped or reengineered to incorporate today’s technology
and customer expectations, productivity and reliability expected, reduce
employee discontent, provide a respectful image about the organization, etc.
For those who are not yet familiar with the above phrase
involving the Cow Path, let me shed some light on it. This phrase refers to the common practice of
using new software, etc. to automate old and inefficient business processes. The
emphasis is to avoid recurrence of such practices and to take time to analyze
the current business processes critically to suggest improvements to be more
productive, customer-friendly which also add more value to the business, etc.
The improvements to the process need to be discussed and agreed upon by all the
stakeholders of the process. These discussions are usually held by the process
owners (who are responsible for implementing the process) with the participation
of the recipients of their service (customers), other relevant stakeholders,
and experts from the organization’s digitalization initiatives from both IT and
BPE backgrounds, etc. Business Process Reengineering
thus carried out provides recommendations for restructuring the processes and
any new technologies with everything properly scoped out and prioritized. These
discussions between the process owners, subject matter experts, digitalization
experts, customers and other stakeholders need to be conducted in a
professional and structured manner. These discussions need to be supported by the
top management and also necessary training for the personnel should be
provided. There are many useful management techniques involved in Business
Process Engineering such as data analysis techniques, customer survey, benchmarking,
flowcharting, process mapping, SWOT analysis, cost-benefit analysis, etc.
It is essential to provide the necessary resources and training
to the concerned employees to be able to actively participate in the digital
transformation initiative. The all government sector employees should have adequate
awareness of the government’s digital transformation initiative and should be
motivated to provide their support to the same. The change should be properly
managed by assigned change managers or change champions at the operational and
executive level. The higher management should always support the initiative,
monitor the progress and provide necessary support to sustain the momentum. The
fear of using new technology should be tackled appropriately. As the
transformation effort will take place, there should be continuous and cordial dialogue
between the employees, citizens and the organization. The feedback from the
employees about the transformation should be regularly solicited, duly analyzed
and action taken.
The
primary benefits of digitalization range from increased operational efficiency
and improved employee productivity. Digitalization also reduces costs
associated with physical document management, manual processes and travel. In
terms of intangible benefits, the digitalization of business processes
optimizes customer satisfaction and information management. Organizations
equipped with an agile digital infrastructure can swiftly adapt to changes in
the environment, leading to improved performance and customer satisfaction.
Like any other management initiatives involving major structural changes on how
the business is carried out, the digital transformation should also be subject to
continuous improvement through use of customer feedback, incorporation of
changes in technology, etc. Further, Digital infrastructure is the foundation of any connected
business. It enables success,
powers transformation and connects people around the world. It is therefore, mandatory for
the government and private sector to provide such infrastructure facilities to
its citizens with appropriate bandwidth, reliability and at a reasonable cost
for the Digital Transformation to succeed.
(Dr. Gamini Padmaperuma is a
Chartered Professional Engineer, Honorary Fellow Member of IESL, former
Director, Academic Affairs at Saegis Campus and Senior Lecturer at OUSL , and
holds a PhD from the University of Canterbury, New Zealand)
Wednesday, August 11, 2021
Advice to Graduating Students: Balancing Hard and Soft Skills
Friday, November 06, 2020
Online Education: How we can get the next phase right
Background
Online Learning has become
a household term and is becoming a way of life. Schoolchildren including those
from some primary classes and more mature students from state and non-state
higher educational institutions, along with their teachers and lecturers have
started experiencing online teaching and learning hands on during the last
several months. Although online teaching and learning existed in a very limited
scale prior to the onset of Covid-19, a rapid transition to online teaching and
learning occurred following the closure of educational institutions in
connection with the spread of the virus. The way and the speed with which the
state and non-state educational institutions adapted to the change and faced
the challenges of shifting to online learning are commendable. State and
non-state higher educational institutions and schools, private tuition
providers and other academic and professional bodies have implemented online
teaching and learning to varying degrees of success during the past period. The
general satisfaction level among the students and teachers about the new mode
of learning seems to be somewhat satisfactory subject to certain shortcomings
such as internet connection issues, costs associated therewith, lack of
suitable devices to practise online learning, suitability of learning material,
etc.
Definitions and context
Online learning can be
defined as education that takes place over the Internet. It is often referred
to as “e- learning” among other terms. However, online learning is just one
type of “distance learning” - the umbrella term for any learning that takes
place across distance and not in a traditional classroom. On the other hand,
distance learning is described as any format of education provided to students
who do not need to be physically present at an institution; previously
materials were sent to students but now materials are provided via computer
conferencing, video, Internet, and other electronic means.
Online learning can be used
in both distance learning and in blended learning, which uses a mix of online
learning and traditional face-to-face learning approaches. This however, makes
it necessary for the online learning material to be prepared with appropriate
design features to ensure self-study, student engagement, provision of
feedback, opportunity for self-assessment, etc. It is not appropriate to use
teaching material prepared for face-to-face settings in online teaching without
modifications as the two teaching and learning contexts are quite different.
Current Situation
The common approaches to
online teaching have been to use free videoconferencing software such as Zoom
to organize online lecture sessions where the teacher or lecturer explains the
subject matter using PowerPoint slides or directly working on whiteboards.
Lecture notes are sent to students electronically in advance with the
expectation that students read same and come prepared for the Zoom session on a
specified date. During the Zoom
sessions, the teacher explains material, solves selected problems, questions
students, answers student queries, etc. In some sessions, video and audio clips
are played with or without teacher intervention, and/or sent them for use by
students at their own time.
In many higher educational
institutions, Learning Management Systems (LMS) are used for routine course
administration purposes including sharing and uploading assignments, receiving
answer scripts, project submissions, conducting surveys, checking attendance,
setting discussion forums and chats, etc.
Notes, hand-outs, etc.
prepared for face-to-face teaching may not be attractive to all the online
learners. There are different types of learners in any given student cohort.
Four primary types of learners are identified; Visual, Auditory,
Reading/Writing preference and Kinaesthetic. Appropriately designed online
lessons shall meet most of these learner types. If one particular learning
material cannot meet all types learner styles, there shall be other
complementary material which can meet the unmet learner styles. Ideally, there
shall be different learning material which caters for different types of
learners. At least, two or more alternative media components should be provided
to the students so that they could choose the best medium that suit them, e.g.
visual, audio, text or practical or experiment-based, etc. Attention also needs
to be given to learners who have visual, auditory and other impairments.
The above emphasises the
importance of appropriate design of instructions to suit online learning. In
order to achieve desired learning objectives the lessons need to be designed
using appropriate instructional design strategies and models.
While the access to many institutional
web servers has been made free by many educational institutions in
collaboration with telecom providers, the poor internet connections experienced
by students from rural areas, costs associated with internet access to other
websites, heavy dependence on mobile phones (with attendant limitations such as
small screen sizes, difficulty in reading and typing long texts, etc.) for
online learning due to non-availability of better devices such as tabs or
laptops, have not helped to make the online learning a pleasant experience to a
significant portion of learners.
What comes next?
Now that the first phase of
online learning has passed, what comes next? Following are a few specific
actions that universities and other educational institutions could take in the
next few months to help improve student learning, engagement, and experience
while operating remotely:
These moves may inspire
institutions to pilot new initiatives, learn what works, iterate, and position
themselves to create capabilities that will enhance instruction permanently.
However, the educational institutions may not be able to handle all of them on
their own. Due organizational, professional and financial support need to be
provided by the government, public and private sector corporations,
non-governmental organizations, professional institutions, philanthropists,
specialists, consultants, etc.
Focus on access and equity:
Moving from on-campus to remote learning raises issues related to access and
equity. There are the immediate logistical challenges of ensuring students have
the basic technology they need to learn remotely. Some possible actions
include: offer stipends for internet access and laptop rentals or purchases.
Provision of loaned equipment and hot spots for internet access to
under-resourced students.
Consideration also needs to
be given to effects on mental health and stress created by the epidemic, and
also to mitigate the additional difficulties encountered by physically impaired
learners due to shifting to online education, e.g. provision of recorded
lessons with captions, etc.
Support faculty: Most
academics are working hard to respond creatively to teach their students to the
same standards, even as their own lives are disrupted. What methods work best
in a remote environment will differ by discipline and the technology available.
There are a few broad ways that institutions can help.
Offer more teaching
support. Many institutions have centres that offer support to faculty in their
teaching; these should be scaled up as much as possible and shift their
orientation to proactively support the academics in educational technology and
preparation of necessary media components and lesson material.
Use social media and online
forums so that faculty can share best practices. Collaboration forums can get
early momentum when “seeded” with ideas from influential academics.
Highlighting and explaining successful remote-teaching practices during faculty
meetings can cultivate a sense of camaraderie, as well as a culture of sharing
and improving.
Set up a structure for the
faculty to get regular feedback on their teaching. Two sources for this are:
short student surveys and engagement data derived from the institution’s
learning-management system. Student surveys need to be short and specific, with
pertinent questions, such as how well professors explain the concepts or
cultivate a sense of connection. These surveys should be used not to judge
professors, but to give them information on how students are responding and
where they can improve. Survey results can also give administrators a sense of
where they might need to intervene to support student learning.
Create online student
centres. As institutions move to remote
learning, they can think about how to use existing tools to move in-person
gatherings online and open up spaces for discussions, events, wellness classes,
and other interests. The idea is to offer virtual spaces in lieu of physical
ones to enable the university community to continue to connect. These centres
also could be used to organise study groups and online tutoring.
Activate stakeholders. One way to start is by identifying and
activating tech-savvy students and staff to coach faculty and other students to
use online tools. Another possibility is to ask alumni and community members to
provide remote mentorship and coaching to support students with remote
learning, career discussions, and virtual internships. In addition to
professional support, financial and logistical support also can be sought.
Invest in cybersecurity to
ensure the continuity of teaching and learning. The rushed efforts to move
learning online have increased the risks of cyberthreats. Universities can
prevent such problems by ensuring their cybersecurity teams are up to the task,
closing the gaps that attackers can exploit, and making investments required to
ensure security and data privacy while enabling teaching and learning to go on.
Summary
Often with limited
experience and training, our educational institutions have hurriedly shifted to
online learning and teaching. Many have done so in an exemplary manner; others
have not been as successful, at least so far. This forced and abrupt move to
remote learning has not been easy. However, it can provide institutions with an
opportunity to experiment and innovate. Universities may find that they have a
new remote-learning capability that can be integrated with on-campus
instruction, to everyone’s benefit, when this crisis has passed. This added
capability goes hand in hand with the government’s commitment to enhance the
intakes and provide access to university education to all those who qualify.
Author:
Dr. Gamini Padmaperuma, a Fellow Member of IESL and a former Senior Lecturer at OUSL, holds a
PhD from the University of Canterbury, NZ. His PhD thesis was on Instructional
Design for Computer-Based Learning. email: gamini_pad@hotmail.com
Sunday, July 05, 2020
Robotics: Background, Influence on Everyday Life and Future
http://www.lankaweb.com/news/items/2020/07/29/robotics-background-influence-on-everyday-life-and-future/
The term Robotics is often mentioned these days. There were many local inventions that were presented in mass media recently highlighting the possible use of Robotics in health care industry to meet the challenges faced under the COVID -19. The local innovators need to be congratulated and supported to ensure their prototypes are developed and converted in to fully commercially viable ventures.
The word “Robot” in Czech language, meaning forced labour, has served as the root for the word Robotics. Per ISO 8373:2012, industrial robot is defined as an automatically controlled reprogrammable, multipurpose manipulator, programmable in three or more axes, which can be either fixed or mobile for use in industrial automation applications.
Robotics is known as an interdisciplinary field at the interface of computer science and engineering. Robotics involves design, construction, operation, and use of robots. The goal of Robotics is to design intelligent machines that can help and assist humans in their day-to-day lives and keep everyone safe. Robotics draws on the achievements of information and computer engineering, mechanical engineering, electronic engineering and others.
There is evidence to show that mechanised human-like figures date back to ancient times, to Greece. The concept of an artificial man is found in works of fiction since the early 19th century. Despite these initial thoughts and representations, the dawn of the robotic revolution has begun in earnest in the 1950s. American inventor, George Devol, created the first digitally operated and programmable robot, named Unimate in 1954. This ultimately laid the foundation of the modern Robotics industry. Many significant and gigantic developments in the timeline of Robotics happened thereafter, which led to the modern commercial and industrial robots.
As an academic discipline
As an academic discipline, robotics is a relatively young field with highly ambitious goals, the ultimate one being the creation of machines that can behave and think like humans. This attempt to create intelligent machines naturally leads us first to examine ourselves – to ask, for example, why our bodies are designed the way they are, how our limbs are coordinated, and how we learn and perform complex tasks.
Usefulness
Modern commercial and industrial robots are widely used performing jobs more cheaply or with greater accuracy and reliability than humans. Robots are used for jobs which are too dirty, dangerous or dull to be suitable for humans. Robots are widely used in manufacturing industry, transport, earth and space exploration, surgery, weaponry and laboratory research.
One key feature of robots is the ability to learn from a human and play back. A skill of a well-trained painter, for example, can be transferred to a robot. This can be done by ‘teaching’ the robot through conducting a painting job by the skilled worker while holding the arm of the robot. The robot will learn all the movements, paths and forces applied by the human in doing the job and remember. Robot can repeat the painting work the same way as the skilled worker when instructed. Of course, some fine tuning need to be made before a perfect result can be achieved.
Applications in Everyday Life
Following are some examples of the use of Robotics in everyday life, further to their widespread use in different Industries:
• Automated Transportation (Self-driving Robot)
The day is not that far when human drivers won’t be needed for driving vehicles. As a result, the accidents happening today due to human errors may be reduced.
• Security, Defense, and Surveillance
Robot monitors homes when people are away from their homes. These Robots help people to monitor the skies, ground, and water from a remote location.
• Medicine
Robots are capable of doing things which need precise and accurate performance. For drug delivery system (targeted drug delivery), robots can locally concentrate therapeutic payload (dosage of medicine) around pathological sites (where actually treatment is needed) so that they can reduce the dose of administrative drugs and side effects caused by them.
In the case of robotically-assisted minimally-invasive surgery, instead of directly moving the instruments, the surgeon uses one of two methods to administer the instruments. These include using a direct telemanipulator or through computer control, allowing the possibility for remote surgery.
• Education
Robots can help the students attend their classes remotely. The robot performs as a person in the classroom which is controlled by the person himself. Robot’s cameras are his eyes, and its body is for interacting with other students and teachers. So, the person can see and do everything in the classroom that he wants to do, from a remote location.
There are many other areas in everyday life that Robots can and will be able to assist in the near future, including home maintenance, cooking and acting as friends to humans.
Future of Robotics
As technological developments have done in the past, the next generation of robots, utilising artificial intelligence and automation to streamline processes currently handled with the assistance of human workers, will significantly alter the job market.
Robotic engineers are designing the next generation of robots to look, feel and act more human, to make it easier for us to work with them. Realistic looking hair and skin with embedded sensors will allow robots to react naturally in their environment. For example, a robot that senses your touch on the shoulder and turns to greet you.